Denver, CO · Sub-Zero
Ice Maker Repair
Clear-ice modules, water valves, pumps and drains on Sub-Zero ice makers, undercounter units included.
Denver water is hard, and an ice maker is the appliance that shows it first. Most units that have slowed to a handful of cubes a day are scaled, not broken — but a tired water valve, a seized module or a dead drain pump look identical from the outside.
- Service call
- $89 flat
- Visits
- 8:00 am – 8:00 pm, seven days
- Phone
- Answered 24/7
Other Sub-Zero work
What people describe on the phone
- Output down to a handful of cubes a day on hard Denver water
- Hollow, cloudy or fused cubes
- Ice tasting of the freezer or of a filter nobody has changed
- Standing water refreezing on the freezer floor
On the day Output is timed, the fill volume is measured, the mould and screen are inspected for scale, and the harvest cycle is watched end to end. Descaling is part of the visit, not an upsell.
What it usually turns out to be
- Scale on the mould and in the inlet screen, cutting output over weeks rather than overnight
- Water valve barely opening, which gives hollow or undersized cubes
- Filter never changed since the remodel, which is what makes ice taste of the cabinet
- Drive motor or module seized, so the harvest cycle never completes
- Drain pump failed on an undercounter unit, leaving standing water that refreezes
- Water line kinked or valved down during a cabinet install
What it costs
Six bands, then one figure you agree to
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement $280–$600
- Evaporator or condenser fan motor $350–$670
- Defrost heater, thermostat or sensor $300–$600
- Ice maker, water valve or supply line $300–$820
- Electronic control board $450–$930
- Compressor or sealed-system repair $1,410–$3,070
Each one is a range because the part, the access and how long the fault has been running all move the total inside it. Once the diagnosis is done you get a single figure for your repair — part and labour together — and it is agreed with you before any work starts. The $89 you have already spent on the visit comes off that figure the moment you approve it.
Not sure which row a symptom belongs in? Call (720) 903-2603 and say what the cabinet is doing — Denver Sub-Zero Repair Experts will tell you what it usually turns out to be before anyone drives out.
Reviews
Notes from Denver kitchens
LoDo · Central Park · Congress Park · Berkeley
5.0 / 51,517 reviews
Production tailed off to almost nothing over a month. He showed me the scale our tap water had caked on the mould, plus a tired water valve. Descaled, valve replaced, and output is back where it was.
Shea D.Central Park
Cubes came out hollow and shrank to nothing in a day, which in air this dry I half expected. The fill valve was barely opening. Clear ice again by mid-afternoon.
Kegan S.LoDo
Ice stopped altogether in the middle of a heat wave and the bin smelled sour. He traced it to a dead drain pump, cleaned everything out, and explained how to flush it a couple of times a year.
Georgia W.Berkeley
How a call runs
Three steps, and you approve the middle one
Nothing is ordered, fitted or charged for beyond the service call until you have heard the fault and the figure.
-
01
Tell us what the cabinet is doing
Temperatures on both sections, any noise, and the model number from the frame inside the fresh-food door. That is enough to bring the likely part on the van instead of finding it on a second trip.
-
02
Panel off, readings taken
The toe grille and rear panels come off, the condenser and fans are inspected, defrost and sensor circuits are read with a meter, and gauges go on the sealed system when the symptom points there. You get the fault and one figure for fixing it.
-
03
Fitted, then proved
The part goes in, the drain is flushed, and the unit is watched through a full pull-down and a defrost cycle before anyone leaves. You see the temperatures come back on the meter, not on a promise.
Book a visit
Ice Maker Repair in Denver, diagnosed before it is quoted
Flat $89 for the visit and the full diagnosis, credited against the repair. The line is answered 24/7.